Valve email or hacker?

[Red]

NO wonder so many SG members get their account jacked, gullible people.

 

No business would ever use the word "Ergo" especially in a customer service message, what the fuck.

[Canadian gangster]

its fake they usalyy have ur user an pass recorded

[Wrathek]

recorded? the whole point is they dont fucking need your user or pass to do anything. even if they were giving you a free game, they'd just find your account and do it that way.

 

I mean sure its on their servers somewhere encrypted to high heaven, but they dont need it, ever.

[Huwajux]

 

It is fake. Just ignore it

Grrr, I already used that on the forums!

[Jazz]

They must have gotten themselves a pro.

[Epic Bread Man]

lol reply back with

 

User: Unlucky_Bitch

 

Pass: YOU_JUST_BEEN_OWNED

[SneakySnake]

Support emails are always titled with "Steam Support", and their email is

 

email@support.steampowered.com

 

Steam Support will never email you out of the blue.

 

If you log a support ticket, you will get an automatic response:

 

(None of your business) is the information you do not need to know.

 

RE: Account Stolen - (None of your business) (None of your business)‏

From: Steam Support (email@support.steampowered.com)

Sent: November 5, 2008 11:08:02 PM

To: Daniel (rusyndj@hotmail.com)

========= Please enter your reply ABOVE this line =========

 

Hello,

 

Thank you for submitting your question to our staff. We will respond to your question by email.

 

Anytime you wish you can view your question online:

(None of your business)

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This message was sent by the Steam Support helpdesk.

 

Have a question we can help you with? Visit our knowledgebase for a list of questions and answers:

https://support.steampowered.com/kb.php

 

Alternatively, ask our staff a question:

https://support.steampowered.com/newticket.php

 

Steam Support :: http://support.steampowered.com

 

(None of your business)

 

They will then send you an email response:

 

(None of your business) is for information you do not need to know.

 

RE: Account Stolen - (None of your business) (None of your business)

From: Steam Support (email@support.steampowered.com)

Sent: November 7, 2008 7:08:00 PM

To: Daniel (rusyndj@hotmail.com)

========= Please enter your reply ABOVE this line =========

 

Hello,

 

A staff member has replied to your question:

 

Hello Daniel,

 

Thank you for contacting Steam Support.

 

In order to investigate this issue, we must verify your ownership of the software and associated Steam Account(s).

 

 

If you registered software purchased at a retail location, please handwrite your Support Incident Reference No. (None of your business) and your Steam account username on the quick reference card or sticker above the CD Key and reply with a digital photo or scan of the CD Key. Please ensure that you submit a full-color image, rather than a photocopy.

 

If you have any difficulty locating the CD Key on the packaging, please see the following link:

URL: (None of your business)

 

Example scans:

http://support.steampowered.com/downloads/ea_cd_key_scan.jpg

http://support.steampowered.com/downloads/sierra_cd_key_scan.jpg

 

 

If you purchased software through Steam with a credit card, please confirm the card type (Visa, Mastercard, Discover, American Express), full name, expiration date, and last four digits of the card used with the order(s).

 

 

If you purchased software through Steam through PayPal, please provide the PayPal account holder billing information (name and address) and the PayPal Invoice ID.

 

 

After verifying your proof of ownership we will gladly assist you with this issue.

 

Anytime you wish you can view your question online:

(None of your business)

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This message was sent by the Steam Support helpdesk.

 

Have a question we can help you with? Visit our knowledgebase for a list of questions and answers:

http://support.steampowered.com/kb.php

 

Alternatively, ask our staff a question:

http://support.steampowered.com/newticket.php

 

Steam Support :: http://support.steampowered.com

 

(None of your business)

 

This is what you get if you change your account info:

 

Your Steam account password has been changed.‏

From: steamsupport@support.steampowered.com

Sent: November 7, 2008 10:28:32 PM

To: rusyndj@hotmail.com

Hi,

 

Your account password has been changed.

 

Here is your new account information:

----------------------------------------------------------------------

Account: (My Username)

Password: (My Password)

----------------------------------------------------------------------

 

 

Regards,

 

 

The Steam Support Team

-Valve

 

PS: Looking for information about Steam?

. check the Steam website at http://www.steampowered.com

. read the forums at http://www.steampowered.com/index.php?area=forums

 

If you need any help with their forums, this is the type of email you will receive:

 

Your login details for Steam Users' Forums‏

From: Steam Users' Forums (webmaster@steampowered.com)

Sent: November 1, 2008 2:50:54 PM

To: rusyndj@hotmail.com

Dear D-Leet,

 

You have requested to reset your password on Steam Users' Forums because you have forgotten your password. If you did not request this, please ignore it. It will expire and become useless in 24 hours time.

 

To reset your password, please visit the following page:

(Link Removed)

 

When you visit that page, your password will be reset, and the new password will be emailed to you.

 

Your username is: D-Leet

 

To edit your profile, go to this page:

http://forums.steampowered.com/forums/profile.php?do=editprofile

 

All the best,

Steam Users' Forums

 

And, the last type of email they may send you is with a email that is something like:

 

noreply@steampowered.com

 

meaning, you don't reply to those.

 

 

The only times you will get a logo (the only times I have ever gotten a logo), is when I purchase a game online (I don't know where I put those emails, and SquirrleMail is being all gay...).

[Shadowex3]

Or we could put it this way, really simply: Valve can do whatever the hell they want with your account at any time, they dont NEED your password.

[2 Dwarves, 1 Coat]

its fake yes, but stop saying hacker. how the fuck does tricking stupid children into sending them user/pass count as hacking?

 

My thoughts exactly. Even script kiddies are above this.