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www.businesssystemsuk.com

 

job includes:

 

Technical Support Engineers

 

We are currently recruiting for a Technical Support Engineers to be part of our Team. You will be based in our City office or be Home-based supporting either our Financial or Contact Centre customers around the UK.

This role is to provide field support to our wide customer base, installing, configuring and maintaining our range of call recording equipment. The role will also involve regular paid overtime (including weekend work) and inclusion on a 24-hour callout rota.

Suitable candidates will be prepared to work overtime and travel to customer sites throughout the UK and do overnight stays when required. This is a role for a bright, self-motivated customer-facing Engineer with a flexible attitude to work and the confidence to deal with external customers on a daily basis.

Candidates who wish to apply should also have the following skills, experience and qualifications:

 

 

  • Minimum 2 years experience of working within an IT or Telecoms field support role.
  • Excellent PC hardware - knowledge of building, installing and maintaining.
  • Excellent PC software skills - knowledge of operating systems to include, DOS, Windows NT, 2000 and XP.
  • Excellent networking skills - installation of servers and troubleshooting
  • Excellent Problem Solving skills.
  • Good communication skills (verbal and written).
  • Current clean Driving License.
  • Stable career history

Knowledge of SQL, telecoms, Voice Recording, MCP qualification and working experience of working in Financial Institutions or Contact Centres would be desirable.

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