Please Help Me! :(

[*Queen VenomousFate*]

Today I logged onto my computer and I tried to highlight something in my email. Halfway through the highlight my computer froze up and I had to turn it off.

 

When I turned it back on I could not longer highlight anything, resize windows, move windows and use the scroll bar on the side of the page.

 

I tried restarting and using a far back restore point but nothing worked.

 

Please Help Me!

[Dracula]

It could be a failure in your mouse or other hardware im suspecting a virus.

[Red]

Sounds like some kine of spyware/malware, general annoying virus etc.

[*Queen VenomousFate*]

What is the best way to remedy this then?

[Dracula]

What is the best way to remedy this then?

 

I would system wipe but eh.

[PotshotPolka]

AVG could maybe pull it off, but yeah, scorched earth works the best.

[XeNo]

Sing to it.

[*Queen VenomousFate*]

AVG could maybe pull it off, but yeah, scorched earth works the best.

 

How do I Scorched earth without losing my files?

[PotshotPolka]

Save your personal stache of Miley Cyrus and Britney Spears photos to an external hard drive, and export them back to the computer when you're done reformatting, make sure to scan them afterwards with AVG free version to make sure they're clean.

[*Queen VenomousFate*]

Save your personal stache of Miley Cyrus and Britney Spears photos to an external hard drive, and export them back to the computer when you're done reformatting, make sure to scan them afterwards with AVG free version to make sure they're clean.

 

Can I save my program files too? I dont have most of the disks anymore so I usually just take the whole folder and copy it elsewhere when I need to redo my computer.