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Reintroducing AO!

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Reintroducing: Administrative Officers

 

As most of you probably noticed, some changes have been happening around the discord and forums. We want to reintroduce the return of AO to our staff ranks.

 

What is AO?

 

AO is a combination of Server managers and Internal Affairs officers. AOs' will be responsible for managing their own assigned servers and work with each other to ensure the servers are being taken care of. They will also be in charge of handling the Internal affairs side of the community.

 

Full list of responsibilities is as follows:

  • Verify that servers are operational
  • Reboot Dead/lagged Servers
  • Assist in training new admins
  • Search for new maps for all servers
  • Upload maps to the servers and fast download sites
  • Edit map lists & rotations
  • Handling and resolving admin complaints, player complaints and ban appeals
  • Handling admin disputes as they arise
  • Moderation of the Forums and Discord

 

 

Who is in charge of AO?

 

AOs' will be working directly under the President/Vice President and Board of Directors. 

There will be no Manager role for AO.

 

 

What happens to IA/SM?

 

The Ranks will essentially be consolidated into AO, and the respective members of each rank will be moved into AO.

 

Welcome your new AO team!

@20 scrolls@ThRza@Asher @Charliere @Chad @Damon @Dominic @Dreamz @kabLe @TheZZL @thuxys @Valk @Zero Two

 

 

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Not the worst idea. Weird not giving them a manager (or two) though. The way AOs used to be left to basically run the community when we had low BD numbers (and no VP) eventually created an AO vs BD mentality. That mentality hasn't 100% faded all these years later with X group v BD, but it's definitely been worked on at the very least. I hope there is an active group (more than one person) above the AOs working with them closely more than once a month or you may find yourself in the same AO v BD situation in the future.

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Posted (edited)

So, why exactly was this change made?

 

The direction of the community and the end goal is no longer clear with half of the board team either changed or gone, so in a regular's perspective we really have no idea what the plan is. @BoMdid a really good job with transparency and what his ideal SG looked like. I haven't seen much of that from anyone else, just changes without any reasoning behind them.

Edited by Poke

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1 hour ago, BoM said:

Weird not giving them a manager (or two) though.

next promo thread we prob see an AM promo, you heard it here first folks :^)

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23 minutes ago, Reid99 said:

next promo thread we prob see an AM promo, you heard it here first folks :^)

i miss you :( when are you coming back 

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1 hour ago, BoM said:

Not the worst idea. Weird not giving them a manager (or two) though. The way AOs used to be left to basically run the community when we had low BD numbers (and no VP) eventually created an AO vs BD mentality. That mentality hasn't 100% faded all these years later with X group v BD, but it's definitely been worked on at the very least.

We did have a conversation on whether or not the AO team should be given a manager but we decided that as of right now there won't be one and that the BD's will have a more direct line of communication and role in guiding and helping the AO's. The idea of having an AO manager is absolutely not off the table and can be brought back if we feel the current way isn't working but we hope it doesn't come to that.  

 

1 hour ago, BoM said:

 I hope there is an active group (more than one person) above the AOs working with them closely more than once a month or you may find yourself in the same AO v BD situation in the future.

That's the plan. 
 

6 minutes ago, Poke said:

So, why exactly was this change made?

 

The direction of the community and the end goal is no longer clear with half of the board team either changed or gone, so in a regular's perspective we really have no idea what the plan is. @BoMdid a really good job with transparency and what his ideal SG looked like. I haven't seen much of that from anyone else, just changes without any reasoning behind them.

Seriously? I would have understood why you'd ask this if you didn't keep up with the forums often but you literally read the Rank Restructuring thread released over a week ago where our plan and reasoning behind these changes are laid out. I genuinely cannot tell if you wrote this purposefully to make us out to look bad but we did exactly what you claimed we didn't in terms of transparency. The only thing I suppose needing clarification would be our 'end goal' as that wasn't mentioned in any recent thread because we didn't feel the need to clarify on something that has practically never changed. Its always been to grow our CSGO servers and branch out however we can with the clearest lines of communication throughout our staff ranks, hence these latest changes. Also, half of our BD did not change. We had 2 people who stepped down due to their own personal reasons and one person join it to fill in some of the gaps. That's it.

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Posted (edited)

Bold move cotton

 

Although i tend to disagree on the whole idea of IA and SM combined, I see that its a move to simply just dumb down the rank structure of the community. 

My main reasons for disagreeing is that some people don't want to have to deal with IA shit and some dont want SM shit, but to be completely honest, they should at least understand and be able to handle both sides of that coin due to the position they are in. 

 

52 minutes ago, Greggy G said:

The idea of having an AO manager is absolutely not off the table and can be brought back if we feel the current way isn't working but we hope it doesn't come to that.  

Taking this as a simple "If we have the right person for the position, it will get filled, depending on the effectiveness of the current system".

Personally I believe having an AM isn't really there to babysit the AOs, but more just someone there with knowledge and experience to help out with SM related shit when problems arise (I get theres the TAs, but a lot of the stuff people can't figure out is sometimes just simple .cfg files). As for having an AM for IA related stuff and to watch over the SMs, really not too needed, as the BDs will always have more say in those IA related matters.

 

One question I do have with the rank change is that since AOs are now allowed to handle ban appeals once more, does this mean that they will also be handling/weighing in on "permanent' ban appeals, or is that being solely left to the BDs similar to a couple of years ago?

 

Overall, just glad there's acknowledgement of a problem, and some effort being put in to save the community.

Edited by Cept For Her

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14 minutes ago, Cept For Her said:

Although i tend to disagree on the whole idea of IA and SM combined, I see that its a move to simply just dumb down the rank structure of the community. 

My main reasons for disagreeing is that some people don't want to have to deal with IA shit and some dont want SM shit, but to be completely honest, they should at least understand and be able to handle both sides of that coin due to the position they are in. 

I am sure you will see certain AOs' take charge of the affairs and on goings of the community but yes they should at least be able to handle these tasks when need be, and I am sure it will prove beneficial to the most the AOs'.

 

4 minutes ago, Cept For Her said:

One question I do have with the rank change is that since AOs are now allowed to handle ban appeals once more, does this mean that they will also be handling/weighing in on "permanent' ban appeals, or is that being solely left to the BDs similar to a couple of years ago?

BD+ will always have a say in cases of permanent ban appeals but AOs' who understand the situation could chime in and add to the discussion of the ban appeal similar to the way IA was. We want to keep AOs' in close relation to the BDs' and doing this should be no problem but ultimately it would be the BDs' weighing the information from AOs' and the appeal to make the final call of the appeal.

 

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Posted (edited)

This is obviously my own opinion, and I am not calling anyone out or trying to disrespect anyone, let me make that clear first.

 

I think the rank merge was a good idea, as we are cutting down the amount of servers we have, and trying to simplify our rank structure, but I think the rollout on this was wrong. I think AO being rolled out would have been better paired with the rank that replaces CA, Community Representative or whatever it was going to be called. I feel like it would have made more sense to divide the current (well, former) SMs into Community reps and AO respectively. The people in CR would be the first batch, and the next batch would be elected. 

 

I don't know, I guess there's just some names I wouldn't particularly expect, nor trust with the powers of SM + IA, but again that's my own personal opinion. 

 

Speaking of, where is the rank/ranks replacing CA? From what I heard, unless I am remembering wrong, that shit was near ready to rollout at a recent community meeting (idk, @BoM was leading the meeting <--- in terms of time frame of the meeting)... so what happened to it? Did it get scrapped? I know you guys are doing a progressive rollout and maybe I'm being too critical but just my own thoughts ig. 

Edited by Phoenix_
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I don't agree with the change. First, because there are some people in SM who just aren't IA ready, myself included, and second, because now you are quite literally forced to be an IA and SM, you cannot join either one.

 

16 minutes ago, Phoenix_ said:

Speaking of, where is the rank/ranks replacing CA? From what I heard, unless I am remembering wrong, that shit was near ready to rollout at a recent community meeting (idk, @BoM was leading the meeting <--- in terms of time frame of the meeting)... so what happened to it? Did it get scrapped? I know you guys are doing a progressive rollout and maybe I'm being too critical but just my own thoughts ig. 

I don't think this is happening anymore, BDs can correct me if I'm wrong (not firing shots but we have not got any communication).

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7 hours ago, 20 scrolls said:

I don't agree with the change. First, because there are some people in SM who just aren't IA ready, myself included, and second, because now you are quite literally forced to be an IA and SM, you cannot join either one.

 

I don't think this is happening anymore, BDs can correct me if I'm wrong (not firing shots but we have not got any communication).

Why would you not post your opinion in the thread made a week and a half ago in the SM section where we asked for y’all’s opinions? I don’t have an issue with your opinion whatsoever, but being a higher up and posting this in the announcement section instead of in the thread where we actually asked for your opinion is pretty lame. 

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Posted (edited)

Interesting. A feeling of nostalgia to this.

 

Thinking on it more, I did like the decision to separate the role into two parts. While there's certainly people who can do both with maturity and capability, it limits upward growth in the community to a requirement for both. Many people fall into the two categories to varying degrees, but you limit yourself the possibility of having good mature management by forcing responsibility of servers, and you also limit your quantity of valid individuals by how many servers you have.

 

While simpler in terms of ranks, it stunts growth of a mature/capable leadership team. I think many other ranks warrant squishing down into one rank, but I rather liked the decision to have this role into two equal ranks, with differences that allow more people to qualify and fulfill leadership positions.

Edited by XeNo
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Someone notify Psyche immediately.

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there's not enough drama in the community anymore with things ramping down to warrant an IA team. I like this change. it keeps things simple, lean, and reflects a community that's trimming the fat in order to grow again. not entirely sure how someone can be brought on as an SM without having people skils and being able to deal with drama and people issues on the server. SM is more than just being a server monkey, so the argument that people aren't ready for IA as SM is moot imho

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